Visa / Passport Information

It is the passenger’s responsibility to have all necessary travel documents in possession at check-in. A valid Passport is required for all international flights. In addition, some countries may require a visa and/or health card. We strongly recommend our customers to verify Visa requirements for all stops, as some countries may require a Transit Visa. Those passengers transiting via or connecting between airports within the European Union- Schengen Zone, may need a Schengen Entry Visa.

Traveling on a one way ticket may be restricted. If you are traveling on a one way ticket, it is your responsibility to make sure you are eligible.

Air Concierge and it’s agents do not advise passengers on Visa/Passport requirements. Please contact the embassy of the country you are going to visit or transit through for up-to-date requirements. Please make sure you have all necessary travel documents prior to purchasing your tickets, as most tickets are non-refundable and non-exchangeable. In the event of Visa/Passport issues, Air Concierge shall not be responsible for denied boarding.

Get Visa / Passport Services with VisaHQ

Air Concierge has partnered with VisaHQ to make sure our customers can get necessary visa and passport services if necessary.

If you need Visa Services, please, go to this page: Visa Services
If you need passport Service, please, go to this page: Passport Services

Please note: Passport and Visa services are provided by VisaHQ. Air Concierge and its agents will not be responsible for any services and information provided by VisaHQ. Before using VisaHQ, please read the terms and conditions of services here.

In addition, passport and visa information may be obtained by contacting the Travel Advisory Section of the U.S. Department of State at (202) 647-5225 or by visiting the State Department's Website . Non-U.S. passport holders should be sure to contact the embassies of their destination and transit countries to obtain entrance requirements.

To obtain medical information, you may contact the Centers for Disease Control and Prevention at 404.332.4559 or visit the CDC's Website .