Travel Guard Insurance

Unexpected events can occur that may leave you with canceled plans, lost luggage or medical expenses that you weren’t planning for. The International Air Ticket Plan is an affordable, broad package of benefits that provides coverage for such unexpected events.

• 1. It's 10 p.m. and you have arrived at the airport for a connecting flight to Thailand, only to find that it has been canceled. Who can assist you with finding new flights to catch up with your trip?
• 2. Your bag was lost with your insulin inside. You need help to locate your bag as soon as possible and have your emergency prescription filled. Who do you call?
• 3. On your way to your program in Belize, your passport and wallet are stolen. Where do you turn for emergency cash, and how will you get your passport replaced?
• 4. Your sister-in-law becomes seriously ill and you must cancel your trip. What happens to your non-refundable deposits or pre-payments?
• 5. You arrive in France and your luggage doesn't. If it's lost, who will help you find it? If it's delayed, who will pay for your necessities? If it's stolen, who will pay to replace it?
• 6. You're on a project in Ghana and twist your ankle. Who can help you find a physician to have it examined?

The insurer will reimburse the non-refundable, pre-paid payments or deposits if you must cancel your Trip for an unforeseen sickness, injury or death of yourself, a family member, traveling companion or business partner; you being subpoenaed, summoned for jury duty, hijacked or quarantined; your primary residence made uninhabitable by Natural Disaster, vandalism or burglary; or you or a Traveling Companion has a documented traffic accident, substantiated by a police report, while en route to destination; inclement weather causing delay or cancellation of travel; or strike. For a complete list of covered reasons for Trip Cancellation, please refer to the Description of Coverage.

Only certain unforeseen circumstances would be covered. A list of these circumstances is included in the Description of Coverage.

An illness or death of a family member not traveling with you may be considered a covered reason for Trip Cancellation or Trip Interruption (conditions apply). The definition of a family member is included in the Description of Coverage.

The coverage for Trip Cancellation will be effective for an Insured at 12:01 a.m. Standard Time on the date following receipt by the tour company of any required plan cost. All other coverages will begin on the later of: (a) 12:01 a.m. Standard Time on the scheduled Departure Date shown on the travel documents or (b) the date and time the Insured starts his/her Trip, provided any required plan cost has been paid.

Call Travel Guard at (866) 385-4839, 24 hours a day, 7 days a week. And kindly refer to product number 008786 P1 4/11. A representative will review and complete a claim form for you and explain what needs to be provided in order to pay your claim. The form will then be faxed or mailed to you for signature and to provide the appropriate documents.